Who Operates This Site
bdt99 (accessible at bdt99.guru) is an online gaming platform serving players in Bangladesh. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when you register, deposit, play games, or contact our support team. By creating an account, you agree to the practices described here.
If you have questions about anything in this policy, our 24/7 live chat team can help. We do not publish an email address on this page; please use the in-site chat widget for all privacy-related enquiries.
Data We Collect From You
We only collect information that is necessary to run a licensed, secure gaming service. The table below summarises what we gather and why.
| Category | Examples | When Collected |
|---|---|---|
| Identity data | Full name, date of birth, NID / Passport / Driving Licence number | At registration and before first withdrawal |
| Contact data | Mobile number, messaging app handle | At registration |
| Financial data | bKash, Nagad, Rocket, or Upay account number; transaction reference IDs | When you deposit or withdraw |
| Device & usage data | IP address, device model, OS version, browser type, session timestamps | Automatically, during each visit |
| Gameplay data | Bet history, game titles, win/loss records, bonus usage | Whenever you play |
| Support data | Chat transcripts, screenshots you share with our agents | When you contact support |
We do not collect sensitive data such as religion, ethnicity, or health information. We never ask for your full payment card details because we process deposits exclusively through mobile financial services.
bdt99's Use of Your Personal Data
Your information serves specific, lawful purposes. We do not sell personal data to any third party, ever.
Running your account
We use your identity and contact data to create and maintain your bdt99 account, verify your age, process deposits via bKash or Nagad, and pay out withdrawals — normally within 8 minutes of approval.
Fraud prevention and responsible gaming
Device and gameplay data help us spot unusual patterns, prevent duplicate accounts, and enforce our 18+ rule. If our system flags a potential problem, a member of the team may review your records and reach out through live chat.
Bonuses and promotions
We use your gameplay history to calculate cashback, verify wagering progress (the wagering requirement is 11×), and issue VIP tier upgrades. You will only receive promotional messages if you opt in during registration.
Platform improvement
Anonymised, aggregated usage data helps us improve page speed, identify broken flows, and prioritise new features. No individual player is identifiable in this analysis.
When We Share Information
We share your data only in the following limited circumstances:
- Payment processors: bKash, Nagad, Rocket, and Upay receive transaction details necessary to complete deposits and withdrawals. Each provider has its own privacy policy governing how they handle that data.
- Game providers: Ezugi, Habanero, CQ9, Evolution, KA Gaming, and Sexy Gaming receive anonymised session tokens so their game servers can deliver live rounds and calculate results. They do not receive your name or financial details.
- Legal and regulatory authorities: We will disclose information if required by a valid legal order or to investigate fraud, money laundering, or underage gambling.
- Service providers: Hosting, analytics, and security vendors operate under strict data-processing agreements and may not use your data for their own purposes.
We do not share data with advertisers, data brokers, or any party for marketing purposes without your explicit consent.
Cookies and Tracking Technologies
bdt99 uses cookies and similar technologies to keep you logged in, remember your language preference, and measure which pages players visit most. We use three categories:
- Strictly necessary: Session authentication, CSRF protection. These cannot be turned off — the site will not work without them.
- Functional: Remembers your last-used payment method and game filter settings. You can disable these without losing core functionality.
- Analytics: Anonymised page-view data to improve site performance. No personal identifiers are stored in analytics cookies.
You can manage or delete cookies through your browser settings at any time. Blocking all cookies will log you out and may prevent some game providers from loading correctly.
How Long We Store Your Data
We keep your account data for as long as your account is active, plus a mandatory period afterward to meet financial record-keeping obligations. The standard retention periods are:
- Account and identity records: 5 years after account closure
- Transaction records: 5 years from the date of the transaction
- Support chat logs: 2 years from the date of the conversation
- Device and session logs: 12 months from the session date
Once the retention period ends, data is securely deleted or anonymised so it can no longer be linked to you.
Your Rights as a Player
You have the following rights regarding your personal data. To exercise any of them, contact us via 24/7 live chat and we will respond within 30 days.
| Right | What It Means |
|---|---|
| Access | Request a copy of the personal data we hold about you. |
| Correction | Ask us to fix inaccurate or incomplete data (for example, a misspelled name). |
| Deletion | Ask us to delete your data, subject to legal retention requirements. |
| Restriction | Ask us to pause processing while a dispute is under review. |
| Portability | Receive your account and transaction data in a structured, machine-readable format. |
| Objection | Object to processing for direct marketing; we will stop immediately. |
Keeping Your Account Secure
bdt99 applies industry-standard security controls: TLS encryption on all data in transit, encrypted storage for identity documents, role-based access controls so only authorised staff can view sensitive records, and regular third-party security audits.
You can help protect yourself too. Use a strong, unique password for your bdt99 account. Never share your login credentials or one-time PIN with anyone — including people claiming to be from our support team. Our agents will never ask for your password.
If you suspect unauthorised access to your account, contact our 24/7 live chat immediately. We can freeze the account within minutes.
Players Under 18
bdt99 is strictly for adults aged 18 and above. We do not knowingly collect data from anyone under 18. If you believe a minor has created an account, please contact us via live chat so we can investigate and close the account promptly. All players are subject to age verification before their first withdrawal, using a National ID Card, Passport, or Driving Licence.
Updates to This Policy
We may update this policy when our practices change, when we add new payment options, or when regulations require it. The "Last updated" date at the top of this page always reflects the most recent revision. Significant changes will be announced via an in-site notification. Continuing to use bdt99 after a revision means you accept the updated terms.
Reach Our Privacy Team
For any privacy question, data access request, or complaint, please use the 24/7 live chat on this site. Identify your request as a "Privacy Enquiry" in your first message so it reaches the right team. We aim to acknowledge all requests within 2 business days and resolve them within 30 days.
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in Bangladesh.
Ready to start playing? Your data is in safe hands. Create your bdt99 account and claim the welcome bonus today.
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